Why is it so difficult to make reasonable adjustments when assessing disabled PGRs?

Reasonable adjustments for disabled postgraduate research students are still running up against opposition. Theresa McKinven, Katherine Dean and Paula Holland explore what’s going wrong and how to put it right

Theresa McKinven is Head of Doctoral Training Programmes at the University of Nottingham


Katherine Dean is Associate Professor in Health Care Research at University of East Anglia


Paula Holland is Senior Lecturer in Public Health at Lancaster University

Universities are required under the Equality Act 2010 to make reasonable adjustments for disabled students. While it’s often much clearer how to do this for undergraduate students and postgraduate taught students who have coursework and written exams – for example, by giving them extra time or a scribe – support for postgraduate research (PGR) students is far behind.

Many universities and staff are less clear how to make adjustments for PGRs during supervision, when reading drafts of thesis chapters, and then for the traditional oral viva, which is problematic for many as it relies on instantaneous cognitive processing, fluency and other skills. The Abrahart vs University of Bristol case, in which a student died by suicide after being refused reasonable adjustments to a mode of assessment, highlighted just how critical this issue has become.

Some universities and academics have expressed concerns that making adjustments for disabled PGR students will somehow “disadvantage” non-disabled students. This misunderstands the provisions of the Equality Act. Reasonable adjustments are a unique legal duty in relation to disability which go some way towards reducing the barriers that disabled people encounter on a daily basis.

Cultural barriers

Cultural beliefs – including that PGR study is “supposed to be difficult”, that overcoming the struggle is part of the achievement of obtaining a doctorate, and that adjustments devalue the doctorate – all contribute to unhelpful attitudes towards disabled PGRs and institutions meeting their legal obligations. The still widely held view that a doctorate is training the next generations of academics, limited oversight on progression, lack of consistent training for examiners and supervisors, and the closed-door nature of the viva indicate the cultural nature of many of the barriers.

The recent work within universities on research culture, equality, diversity and inclusion, and widening participation has in many cases focused on everything other than disability. Where disability is considered, it’s often in relation to neurodivergence. Neurodivergent people may find themselves objects of fascination or considered difficult and a problem to be solved, rarely simply as human beings trying to navigate their way through a society which seems to have suddenly noticed they exist but is still reluctant to make the necessary changes.

At the PhD viva, often the centring of the examiners’ experience takes priority – rigid arrangements, and the presumed importance of meeting examiners’ expectations, appear very much as priorities, leaving disabled PhD students without a voice or agency or made to feel demanding for simply suggesting they have legal rights which universities must meet.

Mode of assessment or competence standard?

The Disabled Students Commitment Competence Standards Guide clarifies that the Equality Act’s reference to the duty to make reasonable adjustments to any provision, criterion or practice (PCP) which places disabled students at a substantial (i.e. more than minor or trivial) disadvantage applies to modes of assessment. It is an indictment of entrenched cultural attitudes in the sector that it took the death of a student after being denied adjustments she was legally entitled to for this distinction to be clarified.

Many in HE defend the current approach to PhD assessment as being a necessary way of assessing the types of skills a PGR would need as an academic. However, the QAA level 8 descriptors don’t specify a particular mode of assessment, or that the ability to communicate “ideas and conclusion clearly and effectively to specialist and non-specialist audiences” relates to academic contexts either solely or primarily, nor do they specify that assessment relates to whether or not examiners believe the candidate is “ready” for employment as a lecturer.

The purpose of PhD assessment is to assess whether a candidate meets the assessment criteria to be awarded a doctoral degree. While the question as to whether these level 8 descriptors remain appropriate to assess a PhD may be valid, introducing additional unspoken criteria such as assumptions about academic career readiness is unacceptable for all students, but particularly so for disabled PGRs due to the constant demands on them and cognitive load required to navigate an already unclear system.

Unhelpfully, the QAA characteristics statement for doctoral degrees asserts that “all doctoral candidates experience a similar format – that is, an assessment of the thesis followed by the closed oral examination.” This could conflict with the legal requirement to adjust assessment for disabled and neurodivergent students, and is despite the Quality Code on Assessment reflecting the importance of inclusive assessment which allows every student to demonstrate their achievements, “with no group or individual disadvantaged”.

Sharing this reasoning and information is fundamental to changing entrenched and often misunderstandings in the sector about what we’re actually assessing in the PhD viva and how to approach that assessment.

What needs to be done?

Making adjustments for individual PGR vivas is time consuming when many adjustments could be made as standard (a “universal design” approach), releasing time to focus on making a smaller number of less commonly required adjustments. Many adjustments are easy to make: holding the viva in a ground floor room, linking to already existing accessibility information, limits on the length of the viva with compulsory breaks, ensuring there are toilets nearby, training for examiners, and options about the viva format.

While many PGRs are content with the traditional oral viva, others would prefer a written option (for many years the standard option in Australasia) or a hybrid option with written questions in advance of a shorter oral viva. Universities often raise AI assistance as being a reason that an oral viva is necessary. However, this is best addressed through policies, training and declarations of authorship, rather than relying solely on an oral viva.

Feedback from delegates at a webinar on the topic of inclusive viva which we delivered – hosted by UKCGE – underlined the need for clarity of expectations, standard approaches to adjustments, and training for everyone involved in the PGR journey to understand what the requirements of the Equality Act 2010 are. Adjustments for “visible” disabilities are often easier to understand and make – it would be difficult to deny a deaf PGR a British Sign Language interpreter.

Where disabilities are less visible, cultural attitudes seem more difficult to shift to make these needed adjustments. Revisions to sector documents, such as the doctoral degrees characteristics statement are also overdue.

Put simply, it’s not reasonable to deny a student the award of a degree that their research warrants due to an inappropriate mode of assessment.

The authors would like to thank Charlotte Round, Head of Service for Disability Support at the University of Nottingham, for her involvement.

14 Comments
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James Whitehurst
1 month ago

The Oral Viva can be so discriminatory for those who stammer or anyone who cannot match the expectation of fluent speech! In my experience of navigating this with student services, there is not the awareness of alternative arrangements to offer, especially for disabilities that are not ‘seen’. Loved reading this piece and thank you for highlighting the need for change.

Theresa McKinven
1 month ago

Very good point, James, I completely agree. And thank you for your kind comments.

Professor Nicola Martin
1 month ago

The Abrahart ruling, and related discussions about Competency Standards, certainly shine a light on how the sector could enact the Equality Act anticipatory duties towards disabled post graduate research students undertaking a PhD or professional doctorate. Anticipatory action, within a Universal Design for Learning framework, would arguably minimise the requirement for bespoke individualised reasonable adjustments. It is reasonable to anticipate that there will be disabled doctoral candidates for whom the viva, in traditional form, would be impossible and the expectation that they demonstrate the rigour of their study and their original contribution to knowledge via the viva would be unreasonable.… Read more »

Theresa McKinven
1 month ago

Thank you for your comments, and the information about the research LSBU and OU are carrying out. We’ll be in touch!

E Nicholas
1 month ago

You refer to the QAA doctoral degree characteristics statement, which many universities still use and on the whole has much helpful advice. But it’s worth being mindful that, in England, the Office for Students’ sector recognised standards are a bit different: https://www.officeforstudents.org.uk/media/3vsonwwj/sector-recognised-standards.pdf

Theresa McKinven
1 month ago
Reply to  E Nicholas

Thank you for posting this very useful additional resource.

Doug Cleaver
1 month ago

Many important points are made here – thank you. However, it is not sufficient for such ‘reasonable adjustments’ to be developed for the final viva alone – they should be in place throughout the research programme, including for any interim assessments / progression points. At my institution, we (the Doc School in partnership with Disabled Student Support) have developed PGR-specific Learning Contracts to encourage early disclosure and embed effective support. They are also flagged in sessions on research degree examination.

Theresa McKinven
1 month ago
Reply to  Doug Cleaver

Absolutely agree, Doug. We focus far too much on recruiting doctoral researchers from a wider demographic into HE and then almost seem to forget that we also need to change the learning, research and ongoing assessment environment. It’s always great to hear about the good work you’re doing at SHU.

Stewart Eyres
1 month ago

The gate keeping function many academics subscribe to assessment has been a significant barrier to adoption of reasonable adjustment at all levels. That it persists strongly (predominantly?) at doctoral level is not a surprise where academics still see it as primarily a ticket to join the queue for academic career opportunities. The lack of a reasonable adjustment culture not only disadvantages existing students but will discourage many from even starting a doctorate. As ever the ramp analogy is helpful – a shop without a ramp may feel they don’t need one as they don’t get many wheelchair users as customers… Read more »

Katherine Deane
1 month ago
Reply to  Stewart Eyres

Thank you for your relevant and kind comments

Stewart Eyres
1 month ago

In many European countries the viva is an open event, and often a formality. Probably still an ordeal for many, but not the make or break it can be in the UK. In many UK universities it is not truly closed – supervisors can be present and candidates can invite other observers. Given academic norms of vigorous debate can stray into micro-aggression or worse, having other eyes and ears in the room can certainly be helpful.

Katherine Deane
1 month ago
Reply to  Stewart Eyres

Totally agree that “closed room” vivas can lead to poor behaviours not being identified and called out. The public speaking version in Europe might address some aspects but of course does bring in otehr challenges of public speaking. There is much to consider. Thank you.

Stewart Eyres
1 month ago

This touches on work I am doing with Dr Cristina Izura at Swansea University. As we make the experience of doctoral students better, more inclusive, do we risk acculturation into the dominant culture that determines what research is valued and carried out? So while we provide a “ramp” as a matter of course, we still expect them to align with the white, male, European culture of research. We don’t think we can just rely on the wider work on culture changing what is valued as research . Get in touch if you are interested in work to explore this with… Read more »

Theresa McKinven
1 month ago
Reply to  Stewart Eyres

Thanks, Stewart, you made some excellent points. Very often what we talk about ‘integration’ (cultures meeting and adapting to each other) what the dominant group really means is ‘assimilation’, i.e. newcomers becoming more like the dominant group. For people who are new, it’s an understandable survival mechanism. The dominant culture is able to point to one-off initiatives and policies, and a small increase in diversity, while the overall culture barely changes.