Director of Membership, Quality Enhancement & Standards


2nd August 2020

Contract:Permanent, Full-time, Flexible working offered (main office in Gloucester)
Location: Gloucester
Closing date: 02/08/2020

We’re looking for a talented and enthusiastic Director of Membership, Quality Enhancement & Standards who shares our commitment to improving and promoting the UK’s world-class reputation for delivering a quality higher education experience for all students.

This role reports into the Executive Director of Operations and is responsible for the Membership, Quality Enhancement and Standards team, leading on the management and delivery of QAA’s membership experience.

This role is pivotal in driving growth for QAA – a key strategic priority, maximising opportunities and ensuring operational efficiency.


We are looking for someone that has experience and understanding of higher education, gained through extensive exposure to a range of (ideally registry or planning) roles and can build and develop customer relationships at a senior level.

It is important that you have solid project management and planning skills, as well as a thorough understanding of customer, brand and service development.

We are interested in attracting people who are committed to the mission and values of QAA and who bring the skills and experience required to ensure QAA delivers its strategic aims.

More information can be found in the job description.

To apply for this role, please submit your CV with a covering letter via here.

Many of our employees work flexibly in different ways, including part-time and compressed hours. Please let us know about the flexibility you need in your application.

The closing date for applications is Sunday 2 August 2020 at midnight.

QAA values equality and diversity and recognises the benefits this brings. We welcome applications from all qualified people and are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you have not heard from QAA within three weeks of the closing date for this vacancy, then your application has not been successful.

Please be aware that we are unable to provide feedback on individual job applications.