Job Purpose
The Operations Manager will be responsible for actively leading the delivery of a high quality, professional administrative function within the School of Chemical Engineering/Computer Science/Mathematics. Operations Managers are responsible for day-to-day, non-academic management and administration of a School to enable academic staff to complete their research, teaching and general academic duties. You will support the Head of School, members of the School management team and work with College staff, to shape and influence the strategic direction of the School. In line with these responsibilities, the Operations Manager will devise objectives, plans and strategies to respond to School, College and University aims, initiating and contributing to School, College and University projects, leading on these where appropriate. You must therefore be able to demonstrate effective negotiation and influencing skills with the ability to balance competing agendas and priorities to reach an effective outcome. A strong analytical background is important, as is an ability to initiate and lead change.
Person Specification
- Educated to degree standard and/or evidence of sustained continuing professional development appropriate for the capabilities required for and contribution from this role.
- Demonstrable people; financial and project management experience in a complex organisation
- Excellent interpersonal skills, including the ability to build relationships with senior colleagues and externals in a sensitive, professional manner with a high level of discretion
- Highly developed written and oral communication skills with experience of report drafting and able to explain/present complex information
- Excellent analytical skills, with the ability to develop policies and to communicate complex policy and strategy matters to a variety of internal and external stakeholders
- Evidence of ability to work collaboratively across functions to achieve common goals, to create an ethos of continuous improvement
- Ability to deal with a varied workload, manage tight deadlines, work under pressure and to prioritise effectively, while responding positively to the unexpected
- Implementing and managing change
- developing and implementing proposals and translating strategy and strategic aspirations into specific operations plans with measurable outcomes
- including longer term proposals with timescales of several years
- Committed to equality and valuing diversity, with an understanding of how this applies to employment practice and delivery of services
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