Build your career, follow your passion, be inspired by our environment of success. #BeTheChange
Could you play a part in helping us to drive a range of customer focused services in a fast paced, multi-channel environment, ensuring effective cross team working to meet the diverse support needs of our student and staff community? Then join our award-winning Student Hub team as a Student Hub Manager.
Educated to degree level, you will have significant relevant experience in a front-of-house or telephone team setting and a proven track record in the management and supervision of a large team which works across different disciplines. You will be responsible for supervision of time keeping, rota work and outputs at a team level, as well as supervising a large of temporary staff during peak business periods. You will also have outstanding interpersonal skills, excellent presentation, organisational and IT skills and a wide understanding of the support needs of customers and customer service excellence.
You will promote the University’s values and make a positive contribution to fostering a safe culture and creating a welcoming and inclusive community.
The University of East London is one of the most diverse and vibrant universities in the global capital. Our pioneering and forward-thinking vision is making a positive and significant impact to the communities we serve, inspiring both our staff and students to reach their full potential. Join us and #BeTheChange.
Born in 1898 to serve the skills needs of the 2nd industrial revolution, the University of East London has commenced Year 3 of its transformational 10-year Vision 2028 strategic plan led by our Vice-Chancellor & President, Professor Amanda Broderick, to advance Industry 4.0 careers-1st education. We have a clear route-map to provide a springboard for the jobs and opportunities of the future; drive diversity in the 4.0 talent pipeline – working in partnership to promote talent wherever it is found; and to create an inclusive and sustainable, green future.
A successful external candidate for this position would be employed by UEL Professional Services Ltd, a wholly owned subsidiary of UEL. Employees of UEL Professional Services Ltd work alongside UEL colleagues in delivery of UEL’s mission, and UEL Professional Services Ltd will adopt UEL HR policies and procedures in full. Further detail regarding employment benefits can be found at the employee benefits section of our recruitment pages.
Closing Date: Sunday 04 December 2022
Interview Date: Monday 12 December 2022
CVs without a completed application form will not be accepted.
At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.