Financial Guidance Coordinator


5th December 2021

About the Job

Fixed term: 18 months or until the current post holder returns, whichever is sooner

Interview date: 13 December 2021

An exciting opportunity has arisen to join the Financial Guidance Team as a Financial Guidance Coordinator.
The post holder will work alongside the other Financial Guidance Coordinators in the assessment and allocation of university support funds. This includes the creation of letters as well as maintaining accurate records through the use of spreadsheets.

The post holder will also support the team in offering information, support and guidance to applicants and current students in relation to the types and levels of student funding available. They will develop and maintain an understanding of student finance and funding in order to provide timely and accurate information to students and staff in a busy and varied role. This includes supporting the team with promotional events and University Open days offered during the year.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

Internal candidates – this post may be considered as a secondment opportunity, please speak to your line manager before submitting an application.

About You

The successful candidate will be required to demonstrate they have an understanding of the HE sector and in particular a knowledge of student finance and the statutory support available to students. The post holder will need to be able to work under pressure and to tight deadlines. They will need to have excellent written and communication skills in order to convey complex information during student appointments and when representing the team during University Open day events and other team activities.

They will need to demonstrate strong organisational skills and be able to effectively manage competing work priorities. They will also need to show an ability to deal with complex, challenging or difficult situations in a sensitive manner.

The post holder will need to be able to work well independently as well as collaboratively as part of a team.



  • Educated to A-Level (or equivalent) and/or equivalent experience (e.g. experience in advice, guidance or counselling role)


Student and Academic Services

The Financial Guidance Team are part of the wider Student and Academic Services Department. The Financial Guidance Team are responsible for the provision of information, support and guidance to students and staff in relation to student funding and money management matters, as well as administering University hardship support funds.


About Us

Come to the University of Northampton and you will see that we do things a bit differently. We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That’s why we were the first university in the UK to be named as a Changemaker Campus in 2012.

We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.

Our commitment to transforming lives and inspiring change is at the heart of all that we do.

Right to work

All candidates will be asked to provide proof of eligibility to work in the UK at interview.


The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion. This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities.

Together @ UON confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity.

Together @ UON demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change To find out more, please visit:



For information and to apply please visit the website

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