This article is more than 5 years old

We can avert a crisis for student renters – but only if we act fast

NUS' Eva Crossan Jory describes the crisis facing student rents resulting from Coronavirus
This article is more than 5 years old

Eva Crossan Jory is Vice President (Welfare) at the National Union of Students

Half a million students rent rooms in university halls or privately run Purpose-Built Student Accommodation (PBSA), and many more are in Houses of Multiple Occupancy (HMOs).

A crisis is coming for them – fast. Action is needed from the higher education sector and Government now, as housing security becomes not just a social justice issue but an urgent public health one too.

Public health

The government has released initial advice on PBSA – but it’s inadequate. NUS wants to see further detail included to ensure all providers communicate clearly with their tenants:

  • Reassuring them that the provider is receiving up to date public health advice – and implementing it
  • What tenants must do about self-isolation and what support is available from the provider
  • What provision is being put in place for shared areas (whether that be gyms, cinema rooms, shared living rooms, shared kitchens etc)
  • What is happening regarding staffing, repairs, cleaning, inspections, viewings etc

Students with health conditions that make them more at risk to Coronavirus might wish to relocate to a more isolated part of their PBSA (such as a studio flat or en-suite room) – and if they want to this should be facilitated at no extra cost to the tenant.

It is also vital that students in HMOs have access to clear health information and advice – we can’t assume individual landlords are providing this. Information on what to do if a tenant or somebody in the shared household has symptoms can be found here and we want to see universities, local authorities and government do everything they can to ensure tenants have access to it. Government also needs to issue advice to landlords on the appropriateness of activities like repairs, cleaning, inspections, viewings etc.

Release from contract

There’s nothing in the government’s PBSA advice on contract obligations.

Given almost all face-to-face teaching has ceased and most physical facilities have closed, many students are eager to return to their family home. This may simply be because the academic year has practically ended, they wish to be with loved ones, they have health conditions that mean they may feel safer in their family home or because international students are navigating travel restrictions. In many cases the university is instructing/advising students to leave campus/their accommodation.

As such the Government must instruct all PBSA providers – both university owned and privately owned – to offer the option of a no-penalty release from contract to their tenants. If a student wishes to be released from their contract and rent has already been taken for forthcoming months, it must be refunded along with their deposit. We’re calling on all providers – university and private – to do this voluntarily now.

The business model of student accommodation is based on university physically occurring. The fact it has come to an end early this year is part of the risk that must be absorbed by accommodation providers – not by students. If providers can demonstrate they need government to support them to do this, then this should happen.

These issues will also be impacting on students stuck in tenancy contracts in HMOs, and government needs to instruct landlords to also offer their student tenants the option of a no-penalty early release from contract. Again, landlords can choose to do this right now. Their deposit will need to be returned as well. If this financially impacts on a buy-to-let landlord, they have access to a mortgage holiday.

Even worse

An anomaly within the private rented sector is that the majority of new and returning students sign tenancy contracts for PBSA and HMOs far in advance of them actually taking residence. NUS has raised this issue repeatedly as a form of pressure selling.

As a result swathes of students will have already signed tenancies and paid deposits for a property that they were supposed to occupy for the following academic year. Many of these contracts start in June.

It now looks increasingly likely that the usual mass migration of millions of students across the country between June and September to start or return to university will either be off the cards, or at the very least may look highly unwise from a Public Health perspective. And plenty of people are predicting a collapse in international numbers. Students will be tied into paying rent for unnecessary tenancies.

This is unacceptable – and government needs to instruct PBSA providers and landlords to also offer their student tenants the option of a no-penalty release from such contracts. They can do this voluntarily now. If this financially impacts on a buy-to-let landlord, they have access to a mortgage holiday. Deposits will also need to be released.

Need to remain/overstay a contract

On the flipside, many students need to remain in their current accommodation and even overstay their initial tenancy contracts as a result of Coronavirus. There are international students who cannot return home due to travel restrictions, and students who do not want to return to a family home because it may put a vulnerable member of their household at increased risk. Care leavers and estranged students may also have planned to move into new accommodation with other students from June. This may no longer be viable.

The government’s advice for PBSA providers is clear – they should operate a “non-eviction” policy if students have no alternative residence. But it’s only advice – and it is unclear how this is being communicated to PBSA providers, or how it’s going to be monitored or enforced. Advice regarding those students in private sector PBSA is particularly concerning – it says that the “hall manager” should “work through local partnerships” if they can’t accommodate – and if the university or college has a nomination agreement with the private halls provider, this relationship “should be leveraged to avoid evictions”.

Universities often have little or no relationship with the private sector PBSA providers housing their students. Government must communicate their advice clearly and directly to all PBSA providers, ensure it is mandatory and monitor it. In the meantime, universities need to establish those relationships ASAP.

Overstay

Many students in the wider private rented sector may also need to remain in their property and overstay their fixed-term tenancies. NUS is calling for the government to ban all evictions, for all renters, for the duration of the crisis – but in any event universities and SUs have to work together to ensure tenants have access to a trained housing adviser and/or legal advice. University of London Housing Services have useful FAQ on their website.

Remaining or overstaying

Whilst the student finance payment for 3rd term has been confirmed we know that for most students this won’t be enough to cover their likely extortionate rent – and many students don’t even support from student finance at all, and many don’t get a payment for term 3.

Students rely on savings, family income, private debt and wages to cover rent. Given that all these forms of income are at risk there is a significant issue with rent arrears coming. And students who need to remain past their initial contract will not have budgeted to do so.

Government advice on PBSA says there should be no evictions, but doesn’t mention rent arrears. Meanwhile plans regarding the wider private rented sector are supposed to ensure that renters will be able to build up arrears during the crisis without facing immediate eviction but suggests that at the end of this period, landlords and tenants work together to establish an affordable repayment plan – deferring a crisis until later down the line.

NUS is calling on government to subsidise, significantly reduce or waive entirely rents for students affected. The state has to step in – as it has in Australia.

Government intervention is going to be necessary but universities, PBSA providers and landlords can already act on many of these issues voluntarily now and they must. Coronavirus will do untold damage to the sector if we don’t act to stop student renters being thrown under the bus.

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Sally-Anne Evans
5 years ago

This is exactly the issue my son has. His HMO is completely empty, he has another lease starting in June for 20/21. He is now at home and I am on a low income. His fellow tenants have requested a waiver from the landlord but yet to receive a rrply

Kevin
5 years ago

I am in the same position. Have to pay until August 2020 even though university is closed. What can we do about this?

Sue Brownlow
5 years ago

A good first step might be to name those Universities that have not yet told students they are waiving rents. London South Bank University is one. There is much reputational risk at stake for institutions not playing fair by their students as the next intake consider their options.

Ayo
4 years ago
Reply to  Sue Brownlow

University of East Anglia is one. I am all for this action. It is cruel and unfair to international students.

James Wright
5 years ago

My Daughter is in exactly the same situation, in Lincoln – paying rent on a room she can’t travel to, or use. She is also unlikely to take up her new accommodation for the next academic year, at the start of her new arrangement, meaning she’ll pay over £2,000 in rent – for nothing. This is a shocking situation, punishing those that can least afford it, while the landlords get rich.

Donna Lee
5 years ago

Not only do I have to pay the £450pm rent for my daughter (she is in a 6 person) HMO until the end of June, but all 6 also have to pay £15.50 per week (yes, that’s £372 per month in total) for utilities until the end of June. The house has been empty for 2 weeks already. No utilities are being used but the company is keeping us all to the utilities contract. Shameful.

Anjna
5 years ago

I have twins who are second year students , both at home fro the past 2 weeks . I have received rent demands from both universities/landlords and i am paying utilities. My husband has chronic terminal lung disease, and i am in self isolation with coronavirus (caught working in a school , unfortunately).

The Government needs to act to help us as we have one income and a house to run with 2 students who cannot work to support themselves.

Helen Baker
5 years ago

My sons contract with a Coventry landlord goes to 12th September…please all sign the petition is has less than 5000 signatures and need 1000

Ayo
4 years ago
Reply to  Helen Baker

Please how do i sign the petition

Debbie
5 years ago

How exactly will landlords get Rich? I’m a landlord, Barclays aren’t offering me a mortgage holiday. If I receive no income I will not even be able to pay my mortgage and will simply fall into debt. You seem, incorrectly, to think that Landlords are greedy, rich people. Not true

Sarah
5 years ago

Is there a petition I can sign for this? As I am in the same situation. I am a student who is studying in London but has had to moved out to self-isolate back at home with my family. I am still yet to pay rent for the next 5 months for my house back in London, even though me and my house mates have basically moved out now. I have asked my landlord nicely if we could come to some sort of compromise, but he will not accept. This is very frustrating!!

James
5 years ago

I’m a a student landlord and I have been wrestling with this issue. I will give help to those who really are in desperate straights and delayed payment plans etc are also appropriate but simply write it off for everybody? How is that fair? Otherwise like mortgages, utility bills, car finance agreements – they still have to be paid unless someone goes bust. If I get no rent next term and/or over summer I will go bust like everybody else then there will be no home for next year’s intake. Mutual obligations to each other are complex but we must… Read more »

Mary
5 years ago

We are all in a terrible position, tenants and landlords. My husband and I own 4 houses that we let, and the rent is our only retirement income. If we allow tenancies to finish early with no chance of finding tenants to replace them, we are without any income at all. The government are giving help to the employed and also the self-employed, but most people don’t realise that landlords are a separate category, and we get no help at all from the government. The tenants are protected but landlords are not. My husband and I are doing what we… Read more »

Mark
5 years ago

Talk about a one sided article! Pain on both sides, most paying the rent are parents who are gaining grants, help with wages etc, etc. How is deemed fair to hit the landlords with zero rent for the period? A slight reduction and or payment plans would be a fair option to those who have not received government help. Anything more is just taking advantage of the situation we ALL find ourselves in.

Gina
5 years ago

Totally agree with previous two comments.
We as Landlords are not being supported by the government like the employed and self employed. We have nothing to fall back on. If we get no rent we have no income. No income = going bust. No student house for the next tenants if this carry’s on longer than 3 months.
Government guidelines are tenants should still carry on paying. Universities are still paying Loans/Grant’s.
Are some students attempting to enrich themselves on the back of this awful pandemic?

Jen
5 years ago

Why are they enriching themselves? Are you joking. How dare you. It has nothing to do with that. That’ just proves your lack of respect for them. Students have never had any rights. They have to sign any contract that’s placed in front of them because landlords know they need somewhere to live. Why do you choose students as your tenants I wonder?? Hhhm I think that’s obvious. Also even if they still receive their loans… it is still a LOAN and has to be paid back. They will be paying back money for a service they didn’t receive through… Read more »

Eric
5 years ago

In reply to Jen above, students sign an assured shorthold tenancy agreement much like any other person renting a property – its a fixed period of time and 1 months notice is not required. You or I would sign the exact tenancy agreement and be expected to pay for the full contract period, regardless of if we left or not. Whilst these are unprecedented times is it really right for students to just refuse to pay their contract, pushing the people who have a house or two as a retirement income into debt? Yes, students do get a loan –… Read more »

Steven Hetherington
5 years ago

A solicitor could argue that under tort law the landlord is now unable to provide accommodation
that complies with the health and safety distancing needed for a group in a house share, thus nullifying the tenancy agreement.

In Brighton the landlords and agents will hold the students / parents liable for ‘loss of
rental income’ so you need to find a legal loophole in the HMO contract
Worth a try what?

steven Hetherington
5 years ago

A solicitor could argue that under Tort law the landlord is now unable to provide accommodation
that complies with the health and safety distancing needed for a group in a house share, thus nullifying the tenancy agreement.

The landlords and agents will hold the students / parents liable for ‘loss of
rental income’ so find a legal loophole in the HMO contract.
Worth a try what?

Philippa
5 years ago

You will get a payment holiday…you can’t expect students to pay when they are not there. Alternatively sell your asset! You should have business insurance or such like. I’m sorry but you can’t expect everyone else to suffer and not yourself.

Mark
5 years ago

Yes one months notice on a rolling contract after a tenancy period has ended, the same with most contracts, students are treated no different, jumping to conclusions there. In my experience it’s the parents who pay the rent and those parents are getting government help so in the majority of cases the chain has to continue….government helping parents via grants and wage help, parents continue to pay rent, landlords continue to pay mortgages/feed their families and the banks continue to lend. Where extreme circumstances exist, a payment plan would be helpful and/or a discount, to simply walk away from contracts… Read more »

peter young
5 years ago

hi have same issue -d id you get any help or guidance on what to do

Sofia
5 years ago

i am in the same situation, although I am back in Lithuania ( my home country) in lockdown and cannot even physically be in the room that I am renting in London, meanwhile the agency which represents my landlord is telling me the only way for me to stop paying rent is to find a replacement but most of my stuff is in that room back in London and I don’t want strangers handling my stuff. So I have no idea what to do

Bill
5 years ago

Frustration is the correct word here. Look up the “Frustration Ruling” and you will see you have a good case for setting your tenancy agreement aside. My son has 3 months remaining on his student tenancy but will never return as the uni is now shut. I tried to negotiate with the landlord but was told to get lost & pay up. I am now withholding rent based on the frustration ruling & am happy for this to be challenged in court if need be.

Mark Powell
5 years ago

In response to Bill, the Covina 19 outbreak does not make the contract impossible, maybe more difficult for some but that would not make the contract being classed as frustrated. Your giving very bad advice there and could cause others to spend a lot on lawyers etc and also give the wrong idea to many people. Seems many are just wanting to try their luck with this and keep money in their pockets, have you not received government help with your situation? The government advice is to pay rents as they fall due and discuss with the landlord if there… Read more »

Maureen Holmes
5 years ago

I too am a landlord and I am happy to reduce the rent for my tenants who are unable to return for Term 3 and to find a point of equilibrium, with no personal gain. However my situation is, all of the tenants possessions are in the house as they have returned home for the Easter break overseas, they have also signed up for a further year. I cannot look to rent the house to other private tenants for next year as all of their personal possessions are in the house; the mortgage company is not offering a rental holiday… Read more »

J Smith
5 years ago

In response to Mark Powell, in some circumstances I think one can validly argue any contract has been frustrated. My son is currently at home and even if he wanted to he’d be unable to return to his accommodation without breaking the law. These are unprecedented times and I think both sides have to be flexible and understand a bit of give and take is required. Landlords will find they just have to take some of the burden as will tenants
It’s about negotiation and not insisting on the full terms of a contract.

Amanda
5 years ago

Get rich!!!! All landlords that let student accommodation are nothing less than greedy @£#&*.having experienced two yrs after firstly staying in student accommodation, living condition are vile, no hot heating from sept TILL Jan, rotten kitchen, leaks from floor above,…two bathrooms one not usable, no smoke alarms ,carbon monoxide monitors, no FRONT door keys, no outside lights to access only entry into flat/ used office converted…still had office furniture in as well as personal files from previous solicitors office, the back steps had no light and un emptied industrial bins, was also a building site for houses being built opposite.celing… Read more »

Amanda
5 years ago

surely you will be classed as self employed if you run your own business….unless you have so much income your exempt from self employed help…

Mark Powell
5 years ago

Replying to Amanda, of course there will always be bad landlords and bad tenants, so please don’t presume we are all bad or greedy based on your experience. Not every landlord puts profit first. I spend typically 10 to 15 percent yearly of the rent received on maintenance and repairs if you average it out, it’s not a walk in the park as you seem to think. We choose our students well and the majority have been great. And Amanda, your other point, yes landlords will be self employed and will get help but it won’t cover barely anything as… Read more »

Bill
5 years ago

It’s hard to feel sorry for landlords. They insist on 12 month tenancies for students starting on 1st July. Apart from nobody, who would want to leave their comfortable family home where all meals are laid on, facilities are infinitely better, their friends are local etc to go and live in a grotty student house 3 months before university begins? Many will be away on family holidays during this time. Has this been done to benefit the students, no, the parents paying the rent, no, the landlord wanting 12 monthly payments, most definitely yes. My son left his student house… Read more »

Mark
5 years ago

Most private student accommodation is far from grotty, with most universities insisting on accredited properties only. Any 5 bed property is licensed and is required to comply with government standards. Most landlords spend thousands each summer to maintain these properties and students have a choice of whether they want the cheap and less modern properties or the more expensive top notch ones. Students need to think of a larger picture than ‘fat landlords’. The student letting business employs tens of thousand of people directly and indirectly. If students don’t pay their rent, these people will be laid off and further… Read more »

Kirsty
5 years ago

Landlords get rich??? Myself and my husband have several HMO properties which we let to students. I can assure you, we are hardly rich! Your argument is utterly one sided and one that I can actually understand from your point of view but your comment is utterly disgraceful with no thought of people like us who face to be on the breadline with your one sided view!

Andree Falconer
5 years ago

Good for you Bill. Please let us know the outcone.

Chin Mei Yoke
5 years ago

Students are at the mercy of landlords. My som was pushed an agreement that asks 1 month rental pn signing and 12 months mths full payment in June for rhe contract execution in July 2020. Students are not even sure if they are allowed back in esp international students who have gone home and here we are with an agreement that had no recourse or refund. Taking students for a ride us what it is. The government must step in!

David
5 years ago

How is it fair on landlords for a tenant to simply up sticks and walk away from a legally binding contract leaving a landlord to pick up the cost? Mortgage holidays are a break in mortgage payments not a waiver, it simply gets added to the term of the mortgage. A private tenant can’t simply get up and walk away from a rental agreement as they would have nowhere to live so why should students. People seem to be under dome misguide illusion that all landlords are rich and letting properties is some sort of hobby to keep themselves busy.… Read more »

PN
5 years ago

Barclays are offering payment holiday for mortgage.

Zara
5 years ago

I would think, in the spirit of the times, pay landlords 80% of the rent for months of empty house.
Greedy to want the whole lot. Unprecedented times, bit of flexibility, Students have lost their bar and shop work, possibly summer internships and it’s always the young getting penalised.
Btw I’m a landlord.
Several properties Kirsty? Hardly on the breadline are you.

Lawrence
5 years ago

My partners son is being told that he must arrange for his room to be cleared and obviously this means someone has ro travel to his halls and physically remove his property putting the remover, the family home the remover goes back to and ultimately the nhs at danger. Surely at this time a demand to remove belongings from halls is contrary to fuidelines set out by the govt?

Jessica Eloise Morris
5 years ago

Noted Debbie. Perhaps you could offer a small reduction in rent. You could still get your income for your mortgage and other expenses. But still seen to be doing something.
Otherwise you are putting young people – students – into further debt without much sympathy.

Heather
5 years ago

I am self-employed and a single parent but I won’t receive/haven’t received any government help!

Both my kids are now at home from uni but as it stands we have to find £800 per month for student accommodation till August plus I still have to pay my mortgage (£650) etc. I received before “lockdown” approximately £1200 per month. So just the rents and mortgage leaves no money for utility bills and food.

Not understanding why we have to pay £800 per month when both student accommodations are now empty

Anna
5 years ago

I agree with you. Students at my sons uni were told to go home due to Covid. students cannot stay safe with shared facilities such as bathrooms. The university has closed. The whole point of the student renting away from home to study at uni is extinguished. The student cannot return due to lock down. The contract is not capable of being performed through the fault of neither party. The reasons are exceptional and unforeseen at the time the contract was entered into and go to the root of the contract. The fundamental purpose and reason for the contract has… Read more »

Krystal Xian
5 years ago

It’s true. Many landlords and providers are exploiting students. I understand a mutual understanding needs to be reached. However, it’s important to remember that not every student receives student finance or not every student has the full student finance to cover for accomodation costs. You can’t charge someone on the basis of them having the loan. Many students work to pay for the extra that student finance doesn’t cover. However, as lockdown continues students can’t work. Therefore, it is best to approach this fairly. Many landowners and providers have done the right thing. To those who are choosing to ignore… Read more »

caroline
5 years ago

Mark Powell you have answered perfectly,

JAMES DUNN
5 years ago

You are self employed

Simon Slade
5 years ago

The prejudice, ignorance, selfishness and lack of responsibility displayed in both the article and the vast majority of renters in the responses is astounding. If you’ve taken the loan then pay your rent

El
5 years ago

I am a student who did not get sufficient maintenance loan this year. Apparently I was overpaid last year, therefore they only gave me £118 for the whole year! That’s ridiculous. I survived this entire year paying my rent with my part-time job. My contracted hours are 1 day a week but I worked 3 or 4 and got paid enough to support myself inc commission. My company has now ceased operations and I will be paid my contracted hours only which is £357 a month. My rent is £500 p/m. I am now genuinely struggling to afford rent. I… Read more »

Mary
5 years ago

Landlords are not classed as self employed by HMRC.

Seanna McAuley
5 years ago

Kevin I am the same! Please let me know if you have found any helpful information.

Parent
5 years ago

Presumably you get to keep the house in the end? So, it’s hardly comparable. You have bought an asset and other people are paying for it in exchange for you letting them use the asset. Now they don’t need/can’t use the asset. It’s your house, you pay for it.

Parent
5 years ago

You’ve got four houses!

Amanda
5 years ago

Well said. I have emailed daughters landlord as I found a clause called force majeure….it’s when something happens beyond anyone’s control and no fault it hulifyes the tenancy plus Thorts law…again tenants are released from agreements and on both cases all deposits refunded in full. My daughter moved out 19th March, can’t come home to to me being a a high risk group so is having to rent a tiny room with a friend, she is excpected to pay £1000 at end of April for a room she can not go to ,unnecessary travel, secondly she has a shared front… Read more »