When the present English tuition fee regime was being planned, there were plenty of voices from inside universities warning that it would change the nature of the relationship between students and their universities for the worse. Students would, it was feared, become customers rather than partners in an academic enterprise – has this happened? Claire Callender and Paul Temple discuss their new research on the changing student experience.
Paul Temple is Reader Emeritus in Higher Education at the UCL Institute of Education where he until recently co-directed its Centre for Higher Education Studies and its MBA programme in higher education management. He was previously head of the University of London’s planning division, and has written on university strategy, management, and on higher education issues in Central and Eastern Europe.