We do well to capture student experience via a range of surveys. But, asks Michelle Morgan, why don’t we make a similar effort to capture student expectations?
Michelle Morgan is Associate Professor and Associate Dean of the Student Experience in the Faculty of Media and Communications at Bournemouth University. She was creator and PI/Project Lead of a £2.7 million 11 university collaborative HEFCE grant looking at the expectations and attitudes towards postgraduate taught (PGT) Science, Technology, Engineering and Mathematics (STEM) study, and post study outcomes from the perspective of students, universities and employers to support and sustain PGT growth in the UK’. Michelle is extensively published in the area and as a result of her experience has developed a detailed practical student transitions model to help guide colleagues who are at the coal face improve the experience of students across academic and non-academic activities. She has developed a free portal for staff which provides a range of information and links for anyone interested in improving the student experience in higher education www.improvingthestudentexperience.com