This week in our final episode of the season, Alan and Livia reflect on Membership Services Conference 2024 with a particular focus on on the plenaries.
OfS’ John Blake discussed students as consumers, a panel of sector reps discussed student experience, plus a panel on student rights where Jim asked if our theories of change need an update.
John Blake gets interested in students – but what’s his theory of change?
All the slides from all the sessions at Membership Services Conference 2024
