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Thursday 24 September 2026
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Explainers
Complaints & the OIA
81 pieces carry this tag, newest first.
The Quality Code’s new advice is an audit tool for manifesto goals
23/09/26
Universities get new standards on handling complaints of harassment and sexual misconduct
14/09/26
What SUs can learn from new complaints about free speech
28/08/26
How to become a rights-focussed SU
20/08/26
Check your contract: 12 legal clauses SUs should look at in their student-uni agreement (summer 2026 update)
24/07/26
What SUs can learn from complaints summaries in the OIA’s annual report 2025
29/04/26
The weekend delivery issue and students’ rights (updated)
24/04/26
How to respond to OIA’s consultation on handling reports of harassment and sexual misconduct
27/11/25
New research on students’ perceptions of their rights: 20 things SUs need to know
20/11/25
Now that’s what I call AI 2025
23/10/25
What SUs can learn from the OIA about closures
18/07/25
What SUs can learn from complaints to the OIA about cheating and AI
15/07/25
What can SUs learn from complaints summaries in OIA’s annual report?
30/04/25
How to respond to OfS’ new consultation on fairness for students
04/03/25
What SUs can learn from complaints about harassment and sexual misconduct
13/02/25
What are students’ rights over closed modules, campuses and courses?
05/02/25
What SUs can learn from complaints about student transfers
09/12/24
Policy forum: Advice managers
07/11/24
What SUs can learn from complaints about service issues
09/10/24
Learning and rights from complaints from postgrads
28/06/24
What can SUs learn from complaints summaries in OIA’s annual report?
15/05/24
How to improve rights for students who have a placement
14/03/24
What can SUs learn from complaints concerning halls?
23/01/24
How to respond to OfS’ consultation on its new free speech complaints scheme
14/12/23
Older explainers →