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TopicComplaints & the OIA

Explainers and SU blogs on this topic, newest first.

Scotland’s compassionate comms report shows SUs what to ask for

07/10/26

The Quality Code’s new advice is an audit tool for manifesto goals

23/09/26

Universities get new standards on handling complaints of harassment and sexual misconduct

14/09/26

What SUs can learn from new complaints about free speech

28/08/26

How to become a rights-focussed SU

20/08/26

Check your contract: 12 legal clauses SUs should look at in their student-uni agreement (summer 2026 update)

24/07/26

What SUs can learn from complaints summaries in the OIA’s annual report 2025

29/04/26

The weekend delivery issue and students’ rights (updated)

24/04/26

How to respond to OIA’s consultation on handling reports of harassment and sexual misconduct

27/11/25

New research on students’ perceptions of their rights: 20 things SUs need to know

20/11/25

Now that’s what I call AI 2025

23/10/25

What SUs can learn from the OIA about closures

18/07/25

What SUs can learn from complaints to the OIA about cheating and AI

15/07/25

What can SUs learn from complaints summaries in OIA’s annual report?

30/04/25

How to respond to OfS’ new consultation on fairness for students

04/03/25

What SUs can learn from complaints about harassment and sexual misconduct

13/02/25

What are students’ rights over closed modules, campuses and courses?

05/02/25

What SUs can learn from complaints about student transfers

09/12/24

Policy forum: Advice managers

07/11/24

What SUs can learn from complaints about service issues

09/10/24

Learning and rights from complaints from postgrads

28/06/24

What can SUs learn from complaints summaries in OIA’s annual report?

15/05/24

How to improve rights for students who have a placement

14/03/24

What can SUs learn from complaints concerning halls?

23/01/24

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