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TopicComplaints & the OIA

Explainers and SU blogs on this topic, newest first.

Taking action on complaints in SUs

Jim Dickinson|SU blog|05/11/21

Here’s what OIA says is important as we approach the new academic year

20/08/21

What can SUs learn from batch 3 of Covid complaints?

29/07/21

What can SUs learn from a new batch of complaint case studies?

30/04/21

Should universities tell students the outcome of harassment and sexual misconduct complaints?

30/04/21

So what can students complain about?

26/04/21

Fifteen reasons why students could complain over Covid – so their rights become much clearer

23/04/21

How to advise students on their prospects of success in appeals and complaints

18/03/21

What can SUs learn from batch 2 of Covid complaints?

02/03/21

New supercomplaints procedures could be a gamechanger for SUs

Jim Dickinson|SU blog|12/02/21

How to raise a concern about a university or college

Martha Longdon|SU blog|26/01/21

Mitigating or extenuating circumstances gets a major overhaul

14/12/20

What can SUs learn from batch 1 of Covid complaints?

26/11/20

Do both modules? Here’s £500. Or maybe £1,000.

09/09/20

How to respond to OIA’s consultation on a new chapter of its Good Practice Framework

22/07/20

OIA has new guidance out on how it will approach Covid complaints

22/06/20

Ten things to note from OIA’s annual report

30/04/20

Complaints, compensation and Covid-19

30/03/20

Student rights and Covid-19: OIA on complaints during the pandemic

18/03/20

OIA: helping to minimise the impact of industrial action on students

Felicity Mitchell|SU blog|21/02/20

It’s time for SUs to campaign on individual advocacy

Daniel Sokol|SU blog|10/01/20

How to respond to OIA’s extenuating circumstances consultation

27/11/19

Fitness to practise – case studies from OIA

07/10/19

Understanding “fitness to practise”

07/10/19

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