
Author
Daniel Robson
Daniel Robson is Associate Director (NSS and PTES Strategy), at King’s College London. He previously worked at King’s Business School as the Student Experience Manager.
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AI can help providers read and act on the student feedback they never usually get to
Thousands of open-text survey comments go unread every cycle. Daniel Robson and Helena Lim argue that AI can help universities hear what students are actually saying, and act before the next survey closes.
With Helena Lim