00:15:39 Team Wonkhe: Hi everyone, welcome to the session, we’ll be starting shortly. Please do introduce yourself and let us know where you’re joining from β˜€οΈ 00:16:15 Emily Chapman (SOAS): Hi Everyone - Emily from SOAS, uni of london - hope all are well 00:16:16 Sam Kilgour: Hi there! Joining from University of Bath Students' Union! 00:16:24 Mike Grieve: Mike Grieve, CMVM Dean of Students, University of Edinburgh 00:16:26 Gary: Hi I'm Gary, Educational Outreach Officer from Ulster University in Northern Ireland 00:16:31 Kate Hughes Bucks New Uni: Hi all, Kate from Buckinghamshire New University 00:16:42 Kat Purdy: Wasn't expecting that music straight away wow! 00:16:42 Jayne Harris: Hello, I'm Jayne from Swansea University 00:16:46 Glenda Saint John: Hi all, Glenda here from evasys πŸ˜ƒ 00:16:48 Louise Wood: Greetings from University of Chester 00:16:48 Claire Waterhouse: Claire Waterhouse From Teesside University 00:16:49 Lizzie Cawdell: Hi! I'm Lizzie, Student Voice Coordinator (Academic Representation), joining from Nottingham Trent Students Union 00:16:50 Tonia Warsap: Hi All, Tonia Warsap senior lecturer at the University of Lincoln 00:16:51 Jo Grey: Hi all, Jo here from University of Reading 00:16:54 Lee: Hi everyone. Lee here form Teesside University 00:16:54 Helen St Clair-Thompson: Hi all. Helen St Clair-Thompson, Dean of Students at Newcastle 00:16:55 Jenny Lyon: Hello there - Jenny from Uo Leeds - cold up here today, hope it's sunnier where you are 00:17:00 Mike Paice: Hi everyone, Mike joining from the OU - I work in our Insight function in Marketing 00:17:00 Karen Clancey: Karen from University of Glasgow Adam Smith Business School. Hello!πŸ‘‹ 00:17:03 Cher-Pheng Ooi: Greetings from Edge Hill University 00:17:03 Kat Purdy: Hello everyone, I'm Kat, Learning Technologist from Norland based in Liverpool 00:17:05 Sophie Anderson (University of Reading): Hey everyone, Sophie from University of Reading here :) 00:17:05 Nicola Kivlichan: Hi there, Nicola Kivlichan from Edinburgh Napier University 00:17:05 Carla Campbell - NTU: Hello from NTU 00:17:07 Aimee Doran: Hi all, Aimee- Mental Health Advisor from University of Lancashire 00:17:08 Debi, RNCM: Hi , Debi from the Royal Northern. 00:17:08 Toni: Toni from Warwickshire College University Centre 00:17:09 Russ (UCS): I'm here from University Centre Somerset, HE Quality and Student Experience 00:17:09 Students' Association: Hello, I am Aarushi from Arden University Students' Association :) 00:17:12 Sarah-Jane Crowson: Hi everyone, Sarah-Jane from Hereford College of Arts 00:17:12 jackie rogers: Jackie from UWE in Bristol where the sun is just coming out 00:17:12 Jawereya: Hello - I'm Jawereya a pastoral officer from OLC Europe 00:17:13 Dante Gale: Howdy from Exeter! 00:17:14 Ingrid Wong: Hi I am Ingrid, Student Voice Coordinator from Loughborough Students Union 00:17:14 Nina Rolland: Hi I'm Nina, from Northeastern University London 00:17:16 Jay Hardman: Hi folks. Jay Hardman here from University of Leicester 00:17:16 David Mather: Hi everyone. David from the University of Portsmouth. 00:17:16 Tim Palmer: Tim here, Head of Learning & Teaching at Guildhall School of Music & Drama 00:17:16 Peter Flew: Hi, Peter Flew, soon to be Dean of Education and Student Success at Canterbury Christ Church University 00:17:19 Grace Petchey: Hi Grace from University of Nottingham 00:17:21 Lito Grace: Hi everyone, I'm Lito, Education Manager from Newcastle University 00:17:23 Orla Lamb: Hi all, Orla from The Access Project Student Voice team 00:17:25 Elizabeth: Hi all, I am Elizabeth Rahman and am joining from the University of Oxford 00:17:25 Amy: Hello I'm Amy, from Northumbria Students' Union :) 00:17:28 Duncan Berryman: I'm Duncan for Queen's Uni in Belfast 00:17:28 SeΓ‘n Keaney: Afternoon everyone, SeΓ‘n from MDXSU here! 00:17:28 Eloise Wright: Hi All! I'm Eloise, Student Engagement Coordinator from the University of Surrey! :) 00:17:31 Tricia O'Reilly: Hi all - Tricia from Queen's Belfast 00:17:32 Kate Bagnall: Hi Kate from Bristol Student Union 00:17:33 Lydia Lauder: Hello, Lydia from the Open University here 😊 00:17:34 Marcia Goddard: Morning all from Marcia at the Open University 00:17:34 Lisa McAleese: Hi All, Lisa from The University of Manchester. 00:17:38 Emilie: Emilie from the Dept. of Chemistry at Warwick 00:17:39 clara: hey everyone, Clara day VPE Worcester SU 00:17:44 Isabelle Brent: Hi all - Isabelle from Buckingham New University 00:17:45 Alison Stokes: Hi everyone, I'm Alison from the University of Plymouth :) 00:17:46 Will Van der Byl: Hi everyone. I'm Will from University of West London 00:17:48 Zamzam Ahmed: Hi, Zamzam Ahmed from Imperial College 00:17:48 Tweddle, Karen A: Hi All, Karen from Imperial Business School 00:17:52 Barry Crump: Hello from York Online, University of York. Barry. 00:17:53 Gemma: Hi I'm Gemma from Nottingham Trent University 00:17:54 Judith Pickering: Afternoon. Judith from the Open University 00:17:58 Catherine Parry: Hello! I am Catherine, a Policy Fellow at the University of Leicester 00:17:59 Catherine Dixon (NCD): Afternoon, joining from New College Durham 00:18:00 Amanda: Hello, Amanda from University of Exeter 00:18:01 Scott Heath: Hello all, Scott Heath University of Manchester 00:18:02 Sebastian Bromelow (he/him) Edinburgh: Hello from cloudy Edinburgh here 🏴󠁧󠁒󠁳󠁣󠁴󠁿 00:18:02 Ben - Teesside Uni: Reacted to "Hi All, Lisa from The University of Manchester." with ❀️ 00:18:05 Fireflies.ai Notetaker Robyn: Robyn invited Fireflies.ai here to record & take notes. By continuing, you agree to https://fireflies.ai/privacy Type: '/ff pause' - pause recording '/ff leave' - to stop recording View Realtime notes here: https://app.fireflies.ai/live/01KTPNFC1GVZ6SFRBT8KTFZYRC?ref=live_chat 00:18:13 Simon: Hi there. Simon Rees - University of Winchester. 00:18:13 Gemma Barber: Hi all, I'm Gemma from University of Warwick (Warwick Business School) 00:18:15 sbroadaway: Hello, Suzi joining from Northeastern London 00:18:18 Kirsty Usher: Hello, Kirsty - Insight Coordinator from Aberystwyth SU 00:18:18 Lizzy Austin-Clarke: Hi, Lizzy here from Bangor University 00:18:22 Emily Wertans: Hi everyone! I’m Emily from the Centre for Hate Studies at the University of Leicester 00:18:30 Amy Tyler: Hi, my name is Amy Tyler, from Cardiff University. Nice music πŸ‘ 00:18:32 Mark Hobbs: Hi Mark Joining from Norwich UEA 00:18:36 amadeatopalli: Hi all, I am Amadea SU President at Trinity Laban! 00:18:39 Nelly Luckett: Hi Nelly here from Kent SU 00:18:40 Carla Douglas: Hi all, I'm Carla from the Quality Assurance and Enhancement Team from the University of Leeds 00:18:41 Jennie Stevens: Hi, Jennie from Uni of Sheffield 00:18:42 David Lawson (he/him): Hi all, Dave Lawson from University of Bristol πŸ‘‹ 00:18:43 Jessica: Hi all! I'm Jessica, a Student Experience Officer from SOAS :) 00:18:47 Molly Rowlands TASO: Hi everyone from London - Molly Rowlands, Research Manager at TASO 00:18:48 Morag Duffin: Hi everyone! Morag from The University of Law :-) 00:18:50 Jessica: - 00:18:51 Leoarna Mathias: Hi, Leoarna from ICMP and SAE Institute 00:18:53 Keelin McCann Ulster University: Hi Debbie πŸ‘‹ Great to see you! 00:18:55 Mary she/her: Hello all, Mary from the Scottish Funding Council 00:18:56 Emma Cordell: Hi, Emma from Leeds Beckett here 00:18:59 Susan Law: hello folks. I'm Susan Law, project manager for student success at Glasgow Caledonian University 00:18:59 Simon Baron: HI everyone! Simon Baron here from Liverpool, ICMP and SAE institutes 00:18:59 Team Wonkhe: Do feel free to share with us anything you are thinking about, working on, or grappling with in your own context on this topic - we want to hear it! 00:19:02 Chris Workman: Hello - Chris Workman from University Centre Leeds 00:19:08 Jemma Day: Hi Jemma from De Montfort University Student Success department 00:19:13 Margaret Rioga (she/her) Buckinghamshire New University: Hi everyone, Margaret Rioga, Buckinghamshire New University 00:19:13 Emily Segaran: Hi folks, Emily from Lboro 00:19:18 Jenny: Hi everyone! Jenny from Student Voice and Partnership team, Cardiff University 00:19:22 Ellen Austin: Hi everyone, I'm Ellen from UPP. 00:19:26 Simon Smith: Hi all πŸ‘‹πŸ» Simon Smith from SP Jain London School of Management 00:19:30 Hollie: Hello all, Hollie from Wrexham University 00:19:31 Tanya Baney: Hi, Tanya from University of Cambridge PACE 00:19:32 Joanna: Hi Everyone, Joanna from Trinity Laban (London) 00:19:33 Tina Forbes: Hi from Tina at the Open University 00:19:35 Sophie Leslie: Hi all, Sophie Leslie from Swansea University 00:19:38 Janette Nhangaba (She/her): hi everyone - Janette from Oxford Said. 00:19:41 Reece Turner: Hi all, I'm Reece Turner from ASU London 00:19:42 Angela Jones: Hi, I'm Angela from Queen Mary University of London 00:19:43 Sian Davies-Vollum Uni of Northampton: Sian Davies-Vollum University of Northampton 00:19:43 Marie Foalle: Hi all, Marie Foalle from Northumbria University 00:19:45 Imene Berrouaine: Hi everyone! I am Imene from the University of Surrey 00:19:53 Noah Thorley: Hi everyone, I'm Noah from Chester Students' Union 00:19:54 Janet Horrocks Abertay University: Hi Janet from Abertay 00:19:54 Gary Poynton: Hi everyone, Gary Poynton from Birmingham City University 00:19:57 Thea Stevens: Hi all, I’m Thea from Glasgow School of Art 00:19:58 Marina Lopes: Hi all, Marina here from the University of the Built Environment :) 00:19:59 Mark Colpus: Mark from University of Greenwich. 00:20:15 vcaphb3: Hi, I'm Helen from University of Huddersfield 00:20:28 Katherine Griffiths-Smith: Hi everyone, I am Katherine from Edge Hill University 00:20:30 Gemma: Hi there, Gemma from BCNO Group (ESO and BCOM) 00:21:10 Lorna Cruickshank: Hi, I am Lorna, from University of Aberdeen Students' Union 00:21:12 Lily: Hi everyone, I am from Chester 00:21:12 Kevin S: Hi all - I'm Kevin, Head of Ops Education and Student Experience at Birkbeck 00:21:23 Gaynor Williams: Hi, Gaynor here from the University of the Built Environment 00:21:35 Mandy Hobart: Hi everyone, Mandy from Caspian School of Academics 00:21:38 Terri Scott: Hi Everyone, Terri from University of Stirling 00:21:42 Ruth Kelner: Hello all, I'm Ruth from LAMDA 00:21:45 Penny Mackay: Hi all, I'm Penny from Preston College University Centre. 00:21:51 Kate Hainsworth: Hi everyone Kate from Yorkshire Universities 00:21:55 Lauren: Hello - Lauren from Oxford Uni 00:21:57 Louisa Clark: Hi everyone, I'm Louisa from Bath Spa University, focusing on embedding employability & curriculum development (especially for creative industries) 00:22:01 Maxine Bunting Thomas: Afternoon all, Maxine from Central School of Ballet. 00:22:01 Nadine (she/her): Hello, Nadine from Aston Students' Union 00:22:02 Meryl: Meryl Stone, student voice, Cardiff Uni. 00:22:08 Maria Angeles Casado-Diaz: hello everyone, Maria from UWE, Bristol :) 00:22:15 Team Wonkhe: All resources will be on this page (and sent directly to you) https://wonkhe.com/events/closing-the-loop/ 00:22:19 Keely Hohmann: Hi! Keely at UWE, I'm a Student Policy Adviser in the Student Enhancement and Academic Policy Team 00:22:33 Francia Portacio: Hi Everyone, I'm Francia from Newcastle University part of the Education Partnership team 00:23:02 Leanne Sharratt: Afternoon everyone. I'm Leanne, the Student and Graduate Outcomes Manager from University of Derby. 00:26:03 Team Wonkhe: Yes, they’ll also be emailed out to everyone who signed up later this afternoon :) 00:27:26 Angeliki Panagiotara: Good afternoon, I am Angeliki from the University of Surrey member of the Academic Quality Services team 00:29:02 El: Good Afternoon - I'm El, from Northampton Students' Union (Student Engagement Coordinator)! 00:32:35 El: I do not know if it is me, I cannot see your screen Debbie! 00:33:00 Karen Robins: I can see the screen debbie 00:33:30 Sandra Eyakware: I can also see the screen. 00:34:22 Sajini Athukoralla: Hi everyone! Im Saj, Student co creation and quality assurance intern from the university of lancashire 00:36:22 Team Wonkhe: We appreciate your commitment Thalia!! 00:36:33 Aira Johnson: Hi all! Keen to connect😊 https://www.linkedin.com/in/aira-gucilatar/ 00:36:54 Helena Lim: Reacted to "We appreciate your commitment Thalia!!" with πŸŽ‰ 00:41:28 Nelly Luckett: I'd be super interested in seeing any partnership agreements that people can share. Currently working on this at Kent 00:46:30 Lisa Boat: How do you reach the students that don't want to feedback. Also, to what extent do you brand student voice and how important is the visibility of this branding? 00:46:40 Sam Kilgour: @Nelly, Bath SU's Head of Voice here. Shoot me an e-mail at sgk46@bath.ac.uk ! Thalia and I have Student Voice & Engagement partnership resources we can share as we go through the process of finalising Bath's partnership agreement. It's been a great exercise. 00:47:12 Kate Hughes Bucks New Uni: With apprentices we can use the Tripartie Reviews as point to college immediate feedback but really struggle with making this all part of overall feedback with real value for each progrmm, from mid term surveys, NSS, EPA etc... 00:48:15 Nelly Luckett: @Sam, emailing you now! :D 00:50:33 Nina Rolland: I'd be interested in seeing examples of dashboards and how AI can be used in case anyone is willing to share resources/links, thanks! 00:50:55 Amy Tyler: Reacted to "All resources will be on this page (and sent directly to you) https://wonkhe.com/events/closing-the-loop/" with πŸ‘ 00:51:56 Sandra Eyakware: @Sam I'd be interested in such resources as well. 00:52:03 Marcia Goddard: Do you have any good practice about gaining feedback from students who access or don't access student services ? 00:52:05 Kate Bagnall: This link has an error 00:53:42 Orla Lamb: How do you make it manageable for staff to respond 00:54:12 Orla Lamb: to student opinion, and enact change in their day-to-day job 00:54:34 Glenda Saint John: @Nina Rolland - Bruce will be showing the dashboards as part of this session. We'd be more than happy to have a further conversation though if that would be helpful. 00:54:43 Kirsty Usher: Will there be recommendations for best survey platforms to use for demographic splits? 00:55:31 Meryl: @daniel what are the processes you mentioned to manage biases? 00:56:02 Elizabeth: Could you say more Daniel, about AI for student voice, that you mentioned. 00:56:39 Ellen Austin: Can you say a bit about how the data in EvaSys can interact with your own institutional data e.g. module results or student characteristics? 00:57:20 Orla Lamb: This is really helpful, thank you! 00:58:14 Team Wonkhe: https://wonkhe.com/blogs/machine-learning-technology-is-transforming-how-institutions-make-sense-of-student-feedback/ 00:58:22 Amy Tyler: Reacted to "https://wonkhe.com/blogs/machine-learning-technology-is-transforming-how-institutions-make-sense-of-student-feedback/" with πŸ‘ 00:58:53 Justina Gapper: Thanks Daniel - really interesting to hear what you're doing at KCL! 00:59:14 Helena Lim: Reacted to "https://wonkhe.com/blogs/machine-learning-technology-is-transforming-how-institutions-make-sense-of-student-feedback/" with πŸ‘ 00:59:18 Sarah: This link is not working for me? 00:59:30 Kate Bagnall: https://wonkhe.com/blogs/machine-learning-technology-is-transforming-how-institutions-make-sense-of-student-feedback/ 01:01:48 Emily Chapman (SOAS): Well said Matt as a former student officer at local and national to now being a staff member - i fully appriecate and agree :) 01:03:22 Bruce Johnson: A follow-up to Debbie's comment around Student Voice AI against open comments. It uses an LLM. But critical to my mind is it uses deterministic AI as opposed to generative AI (compared to those open AI tools) - designed for UK HE. And of course all data is wholly ring-fenced (does not go into the public domain). 01:04:42 ka.mckee: Reacted to "A follow-up to Debbie's comment around Student Voice AI against open comments. It uses an LLM. But critical to my mind is it uses deterministic AI as opposed to generative AI (compared to those open AI tools) - designed for UK HE. And of course all data is wholly ring-fenced (does not go into the public domain)." with πŸ‘ 01:05:25 Karen Clancey: Matt's testimony is making me think of how can we better position class and programme feedback processes to students as a key employability skill given that giving and receiving constructive feedback is such an important part of professional practice? 01:06:04 amadeatopalli: Absolutely second that point! 01:06:22 Parama Chaudhury (UCL): Agree with this point, Karen, we've been trying to do this at UCL working with our SU, but would be keen to hear from others about what you're doing in this space 01:06:35 Lisa Boat: Reacted to "Matt's testimony is making me think of how can we better position class and programme feedback processes to students as a key employability skill given that giving and receiving constructive feedback is such an important part of professional practice?" with πŸ‘ 01:07:24 Karen Clancey: Parama and Lisa - we should talk! 01:07:35 ka.mckee: Replying to "Matt's testimony is ..." Agreed too. We are looking at this at GSA - delivering tailored Careers Skills workshops in recognition etc 01:08:54 Thea Stevens: Reacted to "Agreed too. We are looking at this at GSA - delivering tailored Careers Skills workshops in recognition etc" with πŸ‘πŸ» 01:09:21 Hannah Thomson: HE is also often the first time students are being asked to provide feedback on their education, so we can't assume they know what it's for 01:09:36 Daniel Robson: Meryl - we encourage staff to use Report and Support to raise any issues with student comments and if colleagues in misconduct deem there is a case to be investigated it is. This is the first year we have done this and have had a couple of cases which we have looked into but not pursued. early days but academic staff value he safeguarding 01:10:19 Eloise Wright: It would be valuable to understand how you work to minimise the risk of "You Said, We Did" initiatives being perceived as tokenistic, and how you avoid selectively addressing only certain feedback!! 01:11:04 Rachel: Reacted to "It would be valuable to understand how you work to minimise the risk of "You Said, We Did" initiatives being perceived as tokenistic, and how you avoid selectively addressing only certain feedback!!" with πŸ‘ 01:11:05 j: @eloise also publish your 'you said but we didn't do because.....' 01:11:14 Imene Berrouaine: Reacted to "It would be valuable to understand how you work to minimise the risk of "You Said, We Did" initiatives being perceived as tokenistic, and how you avoid selectively addressing only certain feedback!!" with πŸ‘ 01:12:10 Thea Stevens: Reacted to "Matt's testimony is making me think of how can we better position class and programme feedback processes to students as a key employability skill given that giving and receiving constructive feedback is such an important part of professional practice?" with πŸ‘πŸ» 01:12:22 Gemma Barber: I'm having to leave now for another commitment. Thank you WonkHE and speakers. 01:12:40 Jayne Harris: Reacted to "@eloise also publish your 'you said but we didn't do because.....'" with πŸ‘πŸ» 01:13:00 clara: fully agree that students are disconnected from the 'why' of the surveys. do we feel that we are asking the right questions if they cant understand why or see the path without creating more work or needing to use AI to keep updates going 01:13:20 Daniel Robson: Elizabeth - we receive sentiment analysis from Student Voice AI which shows the % positivity and negativity per sentence per comment. Helps us delve much deeper in terms of analysis and provides a robust scaffolded analysis which saves a huge amount of time on local coding. we also receive written reports which summarise the comments against NSS themes. We receive these at department level and institutional. We can also view sentiment for different demographic groups which has enlightening. we aren't this for module feedback yet...but its in the crosshairs. 01:13:27 Kate Hughes Bucks New Uni: Really interesting and will watch the recording but have a 1pm meeting to join. 01:13:43 Dr Alexander Bradley: Sorry everyone another meeting to run. Great to hear from all the speakers today and sorry to miss the rest of it. Best wishes, Alex Portsmouth. 01:14:45 Students' Association: Thank you for the interesting discussion - I too will need to drop out for another meeting. Will look forward to the recording/ follow-up to catch up :) 01:15:44 Kate Hainsworth: Apologies, I too need to drop for another meeting. Thank you very much indeed. 01:16:56 Melissa Mulhall (Bath Spa): Thanks so much, great session, I need to head off to another meeting now 01:24:05 Tina Forbes: me too but will hopefully catch up on the recording 01:25:17 Jackie Labbe: Thank you, must go but this had been really helpful, and especially hearing from Matt 01:29:50 michele: Thank you, unfortunately I need to leave. 01:30:52 Claire mcloughlin: This has been very insightful and useful discussion 01:30:52 Parama Chaudhury (UCL): This has reminded me of a significant issue that we face, which is around the extensive technical understanding and data literacy required to correctly use and interpret these data. Would love to hear what others are doing around this - from instructors up to central QA teams 01:35:05 Lewis: @david barret would you be able to share your more concise mod eval survey? 01:38:50 Lydia Lauder: It’s great to hear about the pedagogic focus within the framework but how does student feedback and insights on professional support services (e.g. careers and employability services; disability support etc.) feature within the model and link to the pedagogic evaluations? 01:38:55 Karon Curran: Scale wise - are you using 1-5 with neither agree or disagree being 3 or 1-4 (leaving out the neither agree or diagree)/ 01:39:27 Emma: At Reading we have core questions and school selected questions on all questionnaire templates - allows that co-creation at Departmental level but leads to centrally maintaining over 70 different templates. 01:39:59 Ebenezer Dsane-Laryea: thankyou for sharing your experiences. 01:40:01 Gary: I currently work in an educational outreach role and we primarily work with post-primary (secondary) school pupils who we bring on-campus thus we are coming at this from a different angle than the NSS. When I first arrived at the university last year, the team were still using paper-based surveys printed from survey monkey due to fears over low response rates. As a team we agreed that we would trial this and a 2/3 response rate would be accessible. I'd be interested to know what others deem as 'acceptable' response rates. We have recently made a move to QR codes and digital-based measures but are moving away from Survey Monkey. Vevox training has been provided due to its live polling feature which we think would make feedback with young people more actionable. I suppose my question really is to ask for other's opinions on this? 01:40:03 Barry Crump: Excited to see the new module feedback system for York Online students at York in the near future! 01:40:26 amadeatopalli: How do we make it less scary for students to answer honestly? I have seen many cases where students are worried about whether it will impact their experience if they give their honest feedback 01:40:28 Kirsty Usher: I know Evasys is the main feature here as survey platform, but are there other recs? Are many using Unitu in this regard? 01:41:13 Jess: thanks, interesting session! 01:41:41 Nick: I would be interested to hear from the panel on their experiences of leading interventions for modules which are not performing well, and designing support for staff to improve their teaching. 01:41:59 Maria Angeles Casado-Diaz: many thanks, really interesting session! 01:42:32 clara: for Matt, i am the VPE at worcester, i completely agree with what you were saying about students not knowing the path, do you think we are asking the right questions or are going about conversations the right way, if i am in my office or in meetings, im not out talking to students 01:42:38 Orla Lamb: Hi Gary, I met with someone from YouGov recently who had an interesting perspective on this. I think student experience surveys tend to aim for higher response rates, because I had a 56% response rate to my org's survey recently (which I was not too chuffed with)- and the yougov employee seemed to think that was more on the side of success. I guess therefore it really depends and my attitude is now to think that as long as it's over 50%, it's more representative of the student body than not. 01:43:06 Rosalind Oakes: @Bruce Johnson, love the use of module data to predict NSS. Can Evasys pull through data for the years pertaining to the cohort doing NSS. So their first year, second year, etc? 01:43:34 Glenda Saint John: @Karen Curran - York are using a 4 point Likert scale for quant questions from 4 = Strongly agree to 1 = Strongly disagree 01:43:47 Lydia Lauder: Question: How do you amplify inclusivity in survey design and encourage diversity in response rates, especially from cohorts or demographics that do not normal engage? 01:43:49 Gaynor Williams: Thank you for a really interesting session. Very insightful. 01:43:58 Gary: @Orla Lamb, thanks for this, good to know! 01:44:00 Zoe Adams KCL: Thanks for a great session - really interesting 01:44:33 Fay Aljibory: Thanks everyone for a useful session 01:44:45 Sarah-Jane Crowson: Thanks all for a really helpful session 01:45:05 Claire Waterhouse: Thank you, a really good session. 01:45:15 Orla Lamb: @Gary - no worries! would happily chat further as I also work with secondary school aged students and am currently trying to build up our student voice work. my email is orla.katzwebb-lamb@theaccessproject.org.uk 01:45:18 Karen Clancey: Yes, thank you very much for the session... 01:45:26 ka.mckee: Thanks. Really generous and helpful session. 01:45:30 Barry Crump: Thanks to all for todays session. 01:45:36 Thea Stevens: Very interesting session - thank you. 01:45:57 Sandra Eyakware: Thanks for the session. Have a fab day, and week ahead all. 01:46:36 Lorna Cruickshank: Thanks for the session 01:46:42 Justine: Thank you for today's session - have a good day 01:46:52 Kirsty Usher: Thanks all, really relevant to issues around student insight and feedback. 01:46:53 Orla Lamb: Thank you all for the session today 01:47:14 amadeatopalli: Thank you very much@! 01:47:16 amadeatopalli: ! 01:47:29 Nina Rolland: Thanks everyone! 01:47:37 Ingrid Wong: Thank you very much, it has been really insightful. 01:47:50 Debi, RNCM: Many thanks, really fascinating and lots of food for thought on how to develop our system. 01:48:02 Elishia: Thank you, really insightful session 01:48:02 Lisa McAleese: thank you informative session 01:48:08 Emily Chapman (SOAS): Thank you all 01:48:09 Claire Davis: Thank you! 01:48:10 Will Van der Byl: Thank you very much everyone. Very interesting and useful 01:48:14 Jemma Day: Thank you J 01:48:15 SeΓ‘n Keaney: Thank you! 01:48:16 Pamela Calabrese (Edinburgh Napier) she/her: Thank you! 01:48:16 Amanda: Thank you, very informative 01:48:16 David Mather: Thank you ] 01:48:19 Keelin McCann Ulster University: Thanks Debbie and all speakers 01:48:22 Simon Smith: Thank you 01:48:25 Catherine O'Donnell, Ulster University: Thanks for a really helpful session 01:48:27 elley: Thank you! 01:48:29 Gemma: Thanks all - lots to think about! 01:48:30 Keely Hohmann: Thanks so much! Very insightful - great panel :) 01:48:40 Jo Grey: Thanks so much! 01:48:41 Oscar: Thanks all!