00:16:53 Debbie McVitty: Welcome everyone! Looking forward to a great conversation 00:17:39 Alison Macdonald: Afternoon everyone, hope the sun is shinning where you are!. 00:17:54 Caroline Norris UCL: well that woke me up! 00:18:02 Debbie McVitty: 😎 00:18:06 Dave Kyffin (DMU): Hi Everyone 😀 00:18:17 Juan Pereiro Viterbo: Always wante to start my lectures like this 😄 00:18:20 xb902565: Hi All 00:18:29 Tina Nettleton: Afternoon all :) 00:18:29 Nick Pearce: Hi all! great into music haha, expectations climbing! 00:18:37 Dora Akingbade-Watson, OU: Hi everyone! 00:18:42 Sue Moseley (she/her): Hi everyone :-) 00:18:48 Tom Ormerod: Hi Everyone :-) 00:18:52 Stefan Krummaker: Hello from sunny London - here at Queen Mary 00:18:58 Caroline Norris UCL: @Isabel - yes otherwise how can you throw shapes in the privacy of your home 00:19:11 Hannah Williams (KCL): Hi Everyone! Special hi @Dora!! 👋 00:19:14 Sarah.Knight: hello everyone on this sunny afternoon! 00:19:18 Rebecca Hodgson Lancaster Uni: Hello :) 00:19:19 Marie: Hello from UCO 00:19:19 Livia Scott: Hello everyone! Looking forward to getting into the detail this afternoon - do share any questions with us in the chatbot :) 00:19:20 steve: Hi All! :) 00:19:22 Livia Scott: *chatbox! 00:19:29 Santanu Vasant: This is how I used to start my teaching in Secondary School almost 20 years ago - must return to this groove 😎 00:19:31 k.drapes: Hi From UCFB - good to join the party! 00:19:32 Dora Akingbade-Watson, OU: Hi @Hannah, nice to see you again! 00:19:47 Hannah Williams (KCL): And you! 😁 00:19:49 LouiseAldridge: Hello everyone from GIS 00:19:59 Kath Shakespeare: Hi everyone from Portsmouth 00:20:03 Jo McLaren: Hi Everyone, welcome from sunny Scotland and the University of Edinburgh Business School :) 00:20:24 Anisha: Hi All :) Anisha from Uni of Notts :) 00:20:33 Paul Shore: Hello from Manchester 00:20:45 Kathryn Whittingham: Good evening from Sydney…. 😴 00:21:10 Sophie Mart: Hello from Manchester - Alliance Manchester business school :) 00:21:12 Livia Scott: Wow! We’re global. I imagine it’s sunny (or has been during the day) over there, Kathryn! 00:21:12 Claire: Hello Anisha, Paul and Kathryn :) I'm joining from Sheffield, UK 00:21:18 Dora Akingbade-Watson, OU: Oh wow @Kathryn!That's Dedication 😎 00:21:18 Susan Smith: Hello from Queen Mary University Careers and Enterprise 00:21:24 Stella Morris: Hello from The University of Manchester! Lovely day on campus today. 😎 00:21:36 Lucy Backhurst: and from a sunny Newcastle University! 00:21:45 Dan Hughes: Hello from sunny Birmingham 🙂 00:23:07 Kathryn Whittingham: Sunny days, but chilly - temps have dropped below 20 degrees. Locals have brought out their big coats. 🙂 00:23:36 Livia Scott: Haha, ahh to think 20 degrees is chilly…😆 00:24:58 Claire: Yeah, I'm feeling happy about it being 14 degrees here in Sheffield 00:25:03 Andrew Wilson - OU Students Association: Afternoon everyone, It's beautiful in Llanelli/Swansea direction. 00:25:19 Livia Scott: https://wonkhe.com/blogs/capability-for-change-preparing-for-digital-learning-futures/ 00:25:31 Livia Scott: Link to download the full report: https://kortext.com/wonkhe-capability-for-change-white-paper/ 00:25:42 Valerie Anderson: Hello from the University of Portsmouth 00:25:47 Stefan Krummaker: Thanks, Livia 00:26:23 Kathryn Whittingham: @andrew Wilson - it’s always beautiful in Swansea. 😌 00:28:22 Andrew Wilson - OU Students Association: Very true! ;) 00:28:44 SusannaLee: Hello. From Rambert School 00:35:50 Santanu Vasant: Why not use your academics with the skills for change better? 🤔 00:37:42 steve: We are currently running a 'horizontal' survey across the whole institution on 'Digital Confidence' to inform a business case for our digital training offer in the future. 00:38:31 Nesma: Is the report available? apologies late joiner here. 00:38:33 Livia Scott: Would be really interesting to hear what the responses are like following that, Steve. 00:38:55 Livia Scott: Wonkhe blog introducing the report here https://wonkhe.com/blogs/capability-for-change-preparing-for-digital-learning-futures/ 00:39:11 Livia Scott: Report can be downloaded in full here: https://kortext.com/wonkhe-capability-for-change-white-paper/ 00:39:12 Helena: Agreed. Steve, would you be open to sharing some of the Qs you ask too please? 00:39:14 Juan Pereiro Viterbo: Would the emphasis on homogeneity risk falling into micromanagement (which would reduce efficiencies, increasing the number of controls) if it is applied too rigidly? 00:39:52 Nesma: Would be great to hear about how digital transformation is impacting partnerships particularly transnational ones. 00:41:05 Julie Kelly: I'm struck by the comment from the last slide about it being easier to bring in new technology than ask more difficult questions about how things are working. I believe there is a real need to hear voices from the frontline academic and professional staff to help inform change. 00:42:46 Victoria Walters: I would like to put this out there as I simply do not have time to pursue it in sufficient depth through research, but my feeling is that we are teetering on a real paradigmatic shift around how we think of technology. I strongly feel that if we do not see technology in an expanded sense, including the inner technologies we are capable of and that have been refined by many indigenous communities, we are at risk of making 'blind' decisions around technological development, without factoring in how technology lands in human communities. Universities are going to struggle to be credible if they continue to adopt digital technology and environmental goals that fundamentally conflict. Apologies for the slightly left-field rant, but I think we would make far better decisions about technology if we develop a more expanded field. This is work that Shelley Sacks has been doing (around 'inner technologies'). 00:43:00 Sarah.Knight: @nesma we are working with 20 universities on undertaking research into the digital experience of transnational education students and staff https://www.jisc.ac.uk/innovation/projects/researching-international-students-digital-experience so will have findings to share in the next few months 00:44:24 Livia Scott: Victoria, I have just added a Shelley Sacks book chapter to my to be read list. Thanks for sharing. 00:45:24 Victoria Walters: Thanks Livia - this may be of particular interest - https://radar.brookes.ac.uk/radar/file/99cecdee-7c72-4911-87e8-15365f22c4fd/1/Inner%20technologies%20for%20a%20viable%20future%20-%209781138065086%20-%202018%20-%20Sacks.pdf 00:45:49 Sian Lindsay: From my experience - Frontline academic and professional staff that are supporting them are doing their best - working reactively and are trying to keep apace particularly on the AI piece. We have grassroots communities of practices popping up everywhere, trying to work with and also evaluate the effectiveness of policies and frameworks made especially to help manage the impact of GenAI. The cognitive load involved in working through the impact of this what is essentially unplanned change is hard, very hard indeed and we’re just not set up for it. 00:46:29 Nesma: Thanks @Sarah knight that's brilliant. I've been in touch with colleagues at JISC about this.We're working on a peice around digital TNE in Egypt (British Council) 00:47:17 Livia Scott: Thanks for sharing! Considerations re environment vs technology is definitely something I’m keen to understand better. I was chatting to colleagues at Jisc’s Digifest recently about their new sustainable technologies work, how we balance the need for tech and efficiencies and environmental concerns, will be interesting to see how this develops. 00:47:37 Tom Hey - Leeds Beckett: My (perhaps unpopular) opinion, based on experience of implementing digital, and decommissioning it: Sometimes it's necessary to create the space for innovation by reducing duplication or over-provision. That might mean some colleagues' preferences (not the same thing as requirements) cannot be supported. And that might upset a few colleagues, but we have to balance that with the greater good of - reducing duplication creates space for innovation which helps a greater number of people in the long run. It's a really tough message to get across, because our tendency as education professionals is to care about everyone and want to make them all happy. That said, the conversation is the relationship and if we establish strong relationships between senior School and Digital support stakeholders, we can agree priorities together and not be surprised by curveballs. 00:47:56 Adam Matthews: Does this work force us to think about what we should focus on and what to stop doing? In difficult times, maybe universities can’t be all things for all people? 00:48:59 SusannaLee: Do you see the challenges to share students' protected characteristics with the programme team for the purpose of making alternative delivery and assessment in the context of Data Protection and what can be done to address the challenges? 00:49:30 Paul Shore: It's not just digital skills it's digital pedagogy too. 00:49:39 Emma Duke-Williams: Agree, it’s the “how to” vs “why to” 00:49:40 Sian Lindsay: AI literacy skills training is very much needed. We are plugging the gaps for the academic staff we support, but it’s not a sustainable solution. 00:51:10 becki.vickerstaff: We are seeing huge growth in the staff and student question set in our discovery tool at Jisc on 'Digital skills in AI and Generative AI' as institutions and colleges need to understand the digital confidence in that space as the technology is evolving 00:51:31 Ailsa Crum: Thanks Victoria for the points you raise and the link - if HE institutions don’t invest in investigating these impacts, there is a very real risk that we make the blind decisions and that these inequalities continue to be baked in. There is some hope that forward facing and imaginative communities in HEIs are highlighting the issues. We now need to pay closer attention because, ultimately, this affects us all (some more acutely than others but if some are excluded, we all are). 00:51:48 Mike Mallia: The pedagogy is important and Learning Technologists are always in a battle to enhance Academic learning materials. 00:52:56 Kathryn Whittingham: Unless you have the University Executive on board - including the academic deans - you will always come up against pressure for ‘the system’ to cope with those areas/processes which are unique, special and different (mentioning nobody in particular….Medicine). 00:52:59 Santanu Vasant: Priorities, Permission to experiment and Fail, Psychological safety - all difficult when the sector is in such a financial crisis. Musk's DOGE and Cheese hat doesn't help... 00:54:03 Sian Lindsay: AI is so broad and generic, it affects us all. At Reading we run Getting started with GenAI sessions for staff - giving people a place to play - these are very popular & should be for T&L colleagues but we have colleagues from marketing, estates etc coming along. People are crying out for something to understand how AI can help them and what risks they need to be mindful of (data privacy being a big one) 00:54:17 Paul Shore: We have to accept the uncertainty. We can't plan our way through this, as change is so fast, we need to be more agile, flexible and responsive. 00:54:43 Livia Scott: Sian if you have any links or resource to share on what you do/utilise in those sessions that you would be happy to share I’d love to see them. 00:55:27 Valerie Anderson: What makes it difficult for me as an academic is that University imposed technology 'solutions' turn out to be 'clunky' and lacking in functionality and so drain time and energy away from my pedagogic endeavours 00:56:21 Paul Shore: I think we're at the beginning of an educational reformation......change and impact are going to be considerable 00:56:41 Victoria Walters: Thanks Alisa I quite agree and do appreciate this. I found Digifest a few weeks ago incredibly valuable, but I was frankly amazed that so little of the digital ed tech future forecasting mentioned Net Zero (which is quite a watered down set of goals). I suspect that might be less likely if we were better able to collaborate across institutions, which is of course tougher post-Brexit. I am trying to get discussions going that bring questions of what future we would like to see both environmentally and in terms of AI together at the same time. 00:56:59 Sian Lindsay: Hi Livia - sure we have online guidance here: https://www.reading.ac.uk/cqsd/artificial-intelligence/ai-guidance-for-staff 00:57:07 Isabel: I think it’s really important to keep an eye on social presence and belonging / learning community building when using online technologies. It would be a mistake to think that we need to spend *less* time on these if we are working online / asynchronously. 00:57:32 Sian Lindsay: We run in person and online workshops based on these: https://www.reading.ac.uk/cqsd/artificial-intelligence/ai-guidance-for-staff 00:57:38 Livia Scott: Thank you Sian! 00:57:43 Isabel: ..because those relationships between learner / teacher / learning community are really key to learning and development 00:58:13 Debbie McVitty: @Victoria I saw this yesterday which I thought very helpful on resource implications of AI https://ioaglobal.org/blog/advancing-technology-without-costing-the-earth-with-sustainable-ai/ 00:58:29 david clover he/him: @steve - also interested in your survey questions etc... sounds like there is a list of interested people 00:59:13 Sian Lindsay: At Reading we also have a GenAI working group (since Sept ‘23) and community of practice (in operation for 1 year now): https://www.reading.ac.uk/cqsd/artificial-intelligence/ 00:59:38 Victoria Walters: Many thanks Debbie! 01:00:05 Kathryn Whittingham: Hi Valerie - unfortunately, university systems often appear clunky because they’ve tried to accommodate different local processes and have been (often poorly) configured accordingly. 01:01:04 Sarah.Knight: We have free AI training courses at Jisc for staff see https://www.jisc.ac.uk/training/getting-started-with-generative-ai-in-education 01:03:40 Kath Shakespeare: Hi Kathryn - I agree - adapting an 'out of the box' solution with lots of local tweaks and often no common approach to those tweaks even across the institution's teaching departments, faculties or professional services - absolute nightmare to unpick to gain the technology benefits 01:03:56 Debbie McVitty: @Valerie yes I think your experience is not unusual – what I take from our project is that the fix won’t be instantaneous and involve rolling out better tech out of the box but it will be more of a joint development process 01:05:30 Sarah Green: You need to complement implementing the enabler (the new system) with positive change management activities and process improvement. 01:06:32 Sian Lindsay: Thanks for sharing link Sarah I hadn’t seen this before - is it quite a new course? 01:08:59 Sarah.Knight: @Sian we have been running this course this year and there are some great free recordings too https://www.youtube.com/playlist?list=PLbKeiLya4JyDdTSsF-lCVFxDvVG0dIIro 01:09:02 Victoria Walters: Importing climate-related data and research into AI tools is an interesting case in point. I imported a key Cambridge lecture on Net Zero into an AI tool (that shall remain nameless) and it misrepresented the findings. So in a sense, the technology is crucially important but important really sensitive data can certainly help students learn about the pros and cons of the technology. Our role as teachers relates to this refinement of inner questioning. 01:09:20 Victoria Walters: *importing 01:09:20 Julie Kelly: Sounds great, but will need really strong data governance. Those 200 (or 2000!) apps will need to have the same data definitions to be able to compare like for like 01:10:13 Sarah.Knight: Jisc's data maturity framework is a useful starting point for supporting use of data https://www.jisc.ac.uk/data-maturity-framework 01:10:58 Santanu Vasant: I always ask 'what's the student outcome difference' from this myriad platforms and tools and who's using these tools well and who isn't and why and what can we do to support that. Education is about presence, relationships and being human, our most vulnerable learners need people more, not less. Look at how society is cutting support for the vulnerable and the result. This can increase inequality depending on student's background, especially when some students can't afford equipment at the specification needed to run these applications and use them. 01:13:06 Sarah.Knight: we have some institutional case studies and video insights from our work with 24 universities over the past year on how they are taking forward digital transformation available from https://www.jisc.ac.uk/reports/how-to-approach-digital-transformation-in-higher-education 01:15:11 steve: Ciao folks, got to go! Thanks for the session! 01:15:44 Tina Nettleton: thanks for such an engaging session 01:15:55 Juan Pereiro Viterbo: I need to go to another meeting. Thank you everyone, great session! 01:15:55 Victoria Walters: Yes, there is no putting the genie back in the bottle! 01:16:26 SusannaLee: thanks for the session. Really enjoyed the sharing. I need to join another meeting. 01:17:09 Valerie Anderson: Great session - so much ground covered - perhaps the elephant in the room is the need for user groups to 'let go' as well as 'take up' new ways of thinking and acting in relation to digital 01:17:20 Isobel Gowers: Thanks for the thought provoking session. 01:17:33 Kerry: Thanks, great session, I've got to go. 01:18:05 becki.vickerstaff: thank you all 01:18:11 Chloe Marchant: Thanks all! 01:18:11 Victoria Walters: I just think staff are incredibly efficient, to the point of being exhausted. I am less sold on the AI as more efficient piece. It outsources some really important internal muscle that needs to be exercised regularly. I do think that this is more about how we retain our public educational values in dialogue with big tech and we can only do it if we collaborate! 01:18:12 Cat Edera: Thanks so much, all! Very useful session. 01:18:13 Gemma Swiers: thank you 01:18:15 Participant: Great session 01:18:16 Šarolta Godnič Vičič: Thanks a lot for sharing 01:18:20 Kasia Bronk, UCL: Thank you! 01:18:22 Hayley Preston: Thank you, great and interesting session. 01:18:22 Paul Shore: Thank you! 01:18:22 xb902565: Thank you so much 01:18:25 Ailsa Crum: Thanks - great session 01:18:25 Terri Scott: Thank you - great webinar 01:18:25 Russ: thanks 01:18:25 Livia Scott: Thank you all! Recording and links will be shared shortly. 01:18:25 Emma-Marie Fry: Thank you! 01:18:26 LouiseAldridge: thank you, very useful 01:18:26 Santanu Vasant: Thank you! 01:18:26 Annabel Ainscow: Thank you very much, really insightful 01:18:26 BW: Cheers 01:18:28 k.drapes: Many thanks, thought provoking stuff 01:18:28 Steve Powell: Thank you so much 01:18:28 Anisha: Thanks! 01:18:28 Emma Williams: thanks really insightful 01:18:30 ncrowley: Thank you! 01:18:33 Andrew Wilson - OU Students Association: thank you 01:18:34 justin gregory: Thanks