65 results
Date Name

Dirty word? Thinking about customers

The idea of students as customers is controversial – but surely they deserve a high standard of service? Ant Bagshaw learns from the KPMG approach.

Critics of degree apprenticeships need a reality check

In light of recent criticisms that growth in degree apprenticeships is a cause of concern, Greg Wade of UUK defends the qualification as a good fit for employers and a solution to the skills shortage.

A recipe for apprenticeship success

KPMG’s Mike Rowley examines how a rise in the number of apprenticeships could have an effect on higher education provision, and relationships between universities and business.

Little white lies?

Question 25 of the National Student Survey deals with the way institutions respond to student feedback. Maybe it is time to consider adding it to the TEF? – suggests Zak Liddell

The golden triangle of retention

We should move beyond the educational deficit model when we consider retention, argues University of Lincoln vice chancellor Mary Stuart.

Where policing ends and universities begin

Students do many things at university – unfortunately some of them get arrested and then released on bail. Levi Pay sets out the trials of managing this situation from the student services perspective.

The rise of academic ill-health

Across the sector, staff and students are anxious, and mental health issues are actively caused by the way institutions are required to operate. Richard Hall takes a deeper look into the unhealthy way the modern universities are experienced by the human beings within them.

Who does what when a student dies?

In an average university, six or seven students will die each year. Levi Pay takes us through the protocols needed to carry out the delicate and emotional process of supporting families, friends and coursemates through this difficult time.

Team Wonkhe slack chat: the NSS

In an experimental feature, Team Wonkhe take to slack to discuss the 2017 NSS in detail. The chat covers post-graduate NSS, the potential for bias within surveys and the use of NSS data within institutions.

Student resilience – it’s all about empowerment

Accompanying a new Unite Students report on student resilience, Jenny Shaw outlines a new model for considering how students adapt to new environments and can be best supported through their studies.

From ivory tower to good neighbour

The image of an ivory tower presents universities set apart from their surrounds yet most are physically, socially, culturally economically and environmentally present within cities, towns and neighbourhoods.

Time to get tough with the ‘student snowflakes’ rhetoric

A supposed lack of student resilience is often used to explain away a number of new challenges for universities. Alex Prestage argues we must move away from a deficit model to one that better recognises relative disadvantage.

Debunking the non-voting student myth

University students turn out in elections much more frequently than is commonly supposed. David Morris reflects on the latest HEPI research into student voting behaviours.