Reports of universities jumping the gun on inflationary fee increases are greatly exaggerated, and have forgotten to account for consumer protection law.
Following the second report from Which? on students’ experiences of higher education, Louisa Darian, Policy Adviser at Which? talks about students as consumers alongside the complaints at higher education institutions and explores the ways in which the system could improve.
In December 2013 in his Annual Autumn Statement the UK Chancellor George Osbourne announced the end of the Student Number Control (SNC) regime for English higher education institutions, thereby removing the cap on places that had been in place since 2009. But how and why did we get here? Was this the Government’s plan all along? Colin McCaig builds on his recent research to take us on a journey of paradoxical adventures in higher education market making.