Student Insight Manager

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Reporting to the Head of Student Services and Insight, you will play a vital role in helping Unite Students deliver an accommodation experience that truly meets the needs of students both now and for the future. Driving innovation and continuous improvement through a strategic insight programme you will be the customer champion, ensuring that everything we do is informed by the student voice.

Your remit will be to set up a new service for the business and your responsibilities will include:

  • Managing and continuously improving a strategic insight programme
  • Optimising insight processes and platforms
  • Identifying opportunities for improvement of our accommodation service based on research and insight
  • Communicating student insights and recommendations to employees at all levels in order to create positive change
  • Creating and maintaining an accessible database of student insights
  • Providing reports, data and analysis as required by the business

 

This role would suit an experienced researcher looking to apply their skills on a national basis and make a significant difference within a market-leading company. Ideally you will be a self-starter with strong collaboration skills who thrives in a values-led, outcomes-driven environment

You may come from a market research, higher education policy or academic background, and will be able to demonstrate clearly your:

  • Experience of using a range of qualitative and quantitative research and analysis techniques
  • Experience of interpreting research and insight activities to inform business decision making
  • Track record of writing reports that are accurate, logical and provide clear recommendations justified by sound insight
  • Strong communication, engagement and influencing skills

To arrange an informal conversation about the role, please email Jenny Shaw, Head of Student Services and Insight on jenny.shaw@unitestudents.com.

For more information and to apply, please click here.

Job Details

Published

Organisation

Unite Students

Salary

£40,000–£45,000

Location

Bristol

Expires

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