14 results
Date Name

Looking after those student consumers

Following the recent CMA ruling at the University of East Anglia, Registrarism asks if the new regime is beginning to overreach in its quest to regulate universities.

You only get what you pay for. Or do you?

Following a recent ruling by the CMA, Jim Dickinson argues that students are quite right to demand value for money, a decent amount of contact hours, and a fairer service all round.

Redress must be at the heart of future HE regulation

Following the Green Paper’s proposals to create an Office for Students, Jim Dickinson argues that the sector and the government will need to go much further if they intend to properly protect students, and give them a voice.

Public trust and the higher education ombudsman

Ten years after its founding, OIA’s chief executive Rob Behrens reflects on the role of the independent adjudicator in higher education – and all the sector has learned about complaints and public trust in universities.